M.Com. Degree Examination First Semester, February/March 2011 (2007-08 Scheme)(NS) COMMERCE
Paper - 1.1: Organizational Behaviour
Time: 3 Hours Max. Marks: 80
SECTION – A
1. Answer any ten of the following in about 3-4 lines each. (2X10=20)
Give the meaning/definition of each of the ten you select for answering :
a) Emotional intelligence.
b) Introversion/extraversion.
c) Type-B personality.
d) Approach-avoidance conflict.
e) Johari-window.
f) Learning styles.
g) Stereotyping.
h) Groupthink.
i) Escalation of commitment.
j) Locus of control.
k) Valence.
l) Hygiene factors.
SECTION-B
Answer any three from the following : (3X5=15)
2. Describe how various learning principles might be used in a training programme.
3. What is job satisfaction? What is its relationship with productivity, absenteeism and turnover?
4. Why is groupthink something to be avoided? What should a manager do to prevent its occurrence in his or her group?
5. At what level in Maslow's hierarchy of needs are you living? Are you basically satisfied at this level?
6. Bring out the role of TA in resolving conflict.
SECTION-C
Answer any three from the following : (3X15=45)
7. Critically examine the two-factor theory of motivation, how does it compare and contrast with the need hierarchy theory?
8. How is organizational culture created and sustained?
9. Explain any theory of leadership you know better. Bringout its contemporary relevance.
10. What is OB? Bring out its different foundations.
11. What is power? Bringout its various dynamics.
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